Site Information

Loading Loading... Please wait...

Terms and Conditions

Welcome to ZoneRock.ca.

By using our site, you agree to abide by the terms and be bound by the terms of the contract.
Please read the following terms. If you do not agree with these terms you should not use this site.

Privacy Policy & Security Information

Privacy Policy & Security Information describes how you ZoneRock.ca collects personal information,how we use it, and under what circumstances we may disclose it.We like you, and privacy is very important to us.
When you give us information that is personal to you how you accept ZoneRock.ca collects, uses, discloses and otherwise manages your personal information as described here below.

We collect your personal information when you:

(1) purchase products from us online

(2) recording on ZoneRock.ca

(3) complete a survey

(4) participate in a contest or other promotion

(5) contact us

(6) when otherwise submitted to us

The information collected may include your name, address, email address, phone number, items purchased, date of birth, mode of payment and any other information you can give us. We may combine the information we receive about you and about you online with the information we collect about you and about you offline. As part of regular operation on the website, we may collect certain non-confidential information about you, including but not limited to, your web browser, operating system, IP address and Internet address from which you accessed the site. In addition, we may collect information from your browser behavior, such as date and time of your visit to the site, the subjects or pages of the website you visit, the time spent viewing the website, the number of times that you return and other flood of information.

Trademark

All text, graphics, logos, buttons, images, audio clips, downloads Digital data compilations - both individually and as they are compiled on the site are the property of boutique ZoneRock.ca and protected by international copyright laws .
Trademarks Trademarks Zonerock.ca do may Be used without our written permission. The trademarks, the name and logo included Zone Rock and Other Products, services and ZoneRock.ca programs.
All The Other Trademarks Sie appear on the Website are the property of their respective owners, who may or Do not be Affiliates with associated Subsidiaries (OU Related) ou Where our sponsored us.

Security

We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Our service providers are not authorized to use or disclose your personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law. To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication. No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, ZoneRock.ca cannot ensure or warrant the security of any information you transmit to us on our site

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

ZoneRock.ca reserves Between 48 hours during business days pour proceeding With your order after receipt of your payment.We deliver in Canada and internationally through Canada Post.

Note:That time is Estimated Delivery .The rate and shipping VARY The address where the order is delivered.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund (except shipping fees). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Note: Due to hygiene reasons we cannot accept returns on any of the following: Swimwear,underwear,earing,Body percing items,cosmetics and hair dye.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.